Painted Visions Policy

Domestic Shipping

Painted Visions currently ships within the United States only. Processing times vary depending on the type of product ordered, as many items are custom made and created to order. Shipping times may vary based on carrier availability and destination.Customers are responsible for providing accurate shipping information at checkout. Painted Visions is not responsible for delays caused by shipping carriers or incorrect addresses provided by the customer.At this time, we do not offer international shipping.

Returns & Exchanges

Due to the personalized nature of custom artwork and made to order products, all sales are final. Returns and exchanges are not accepted on custom commissions, personalized items, or digital products.If there is an issue with your order, please contact Painted Visions within 7 days of delivery so we can work toward a satisfactory resolution.

Damaged or Faulty Goods

If your order arrives damaged or defective, please contact Painted Visions within 7 days of receiving your package. Please include your order number and clear photos of the damaged item and packaging.Replacements or refunds will be reviewed on a case by case basis. Damages resulting from misuse, improper care, or normal wear and tear are not eligible for replacement or refund.

Contact Us

Customer satisfaction is important to us, and we are always happy to answer questions regarding orders, commissions, or policies.Painted Visions LLC
Website: https://paintedvisions.art
Email: smile@paintedvisions.art
Phone: (727) 607-0232Thank you for supporting Painted Visions and allowing us to create meaningful artwork and personalized keepsakes that spread joy through every piece.